The cloud-based ServiceNow platform helps enterprises automate their IT workflows, connecting people, functions, and systems. Deployment of the platform will enhance customer support and maximize efficiencies for INSCOM by consolidating service management functions across all security domains.
AFS will deploy ServiceNow as part of the INSCOM Digital Transformation Support Services (IDTS2) contract issued in partnership with Carahsoft under their Department of Defense Enterprise Software Initiative (ESI) blanket purchase agreement for service solutions and services.
“Accenture Federal Services is thrilled to support INSCOM’s ongoing drive to digital,” said Erik Raynes, AFS Managing Director and Services Intel Client Account Lead, National Security Portfolio. “We look forward to playing a key role in enhancing the quality and speed of the support INSCOM provides to its workforce and supported commands around the world.”