Maserati has begun the rollout of a new digital customer experience. The redesign and build of its global, local and dealer websites is the first step in a vast project awarded to Deloitte Digital and its creative boutique ACNE.
Category - Customer Relationship Management
Salesforce announced that UK big four supermarket Asda is embarking on a retail technology transformation project.
Zendesk unveiled new solutions that put conversations at the center of customer relationship management. It also announced a new employee experience offering...
Adobe announced it has expanded its partnership with The Home Depot to enhance the customer experience.
Enterprises are shifting their technology spending to involve all relevant parts of the organization in providing superior customer experience, say experts...
Sixty-four percent of consumers have identified trying to keep their work-self and personal-self separate, according to Gartner.