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Service teams haven’t got it easy: most customers only talk to them when they have an urgent problem. But service staff also takes care of answering questions...
Category - Customer Relationship Management
Adobe announced its product portfolio for mid-market and SMB businesses as well as the creation of a new organization within the Digital Experience business to...
Camelot Innovative Technologies Lab (Camelot ITLab) and SnapAddy announced the formation of a sales partnership today in the area of Customer Relationship...
Salesforce delivered new conversation channels in Salesforce Essentials, the all-in-one CRM solution built specifically for small businesses.
Adobe will start bringing some of its advanced AI capabilities to brands in an accelerated fashion, with Technology Previews.
Salesforce announced Salesforce Blockchain, a low-code platform that enables organizations to share verified, distributed data sets across a trusted network of...
EDITOR-IN-CHIEF Blog
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OPEN SOURCE Blog
LICENSE AND PRICE Blog
NETWEAVER AND SOLMAN Blog
SOH AND S/4 Blog
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