“The only way to increase productivity at SAP is to increase the productivity of the people,” said Martin Lang, vice president of enterprise mobility at SAP. “With a growing number of SAP employees choosing Apple devices, SAP decided to reorganize its IT teams to create an Apple Center of Excellence team. It chose Jamf because of its focus on the user experience. Jamf Pro combined with the Apple@SAP service ensures a consistent experience for Apple users.”
Further, SAP is taking advantage of Jamf’s integration with Microsoft Enterprise Security and Mobility (EMS). This provides an automated compliance management solution for Mac and iOS devices accessing applications set up with Azure AD authentication. Through this collaboration, SAP leverages conditional access. It wants to ensure that only trusted users, from compliant devices, using approved apps, are accessing company data.
In addition to conditional access, SAP is also taking advantage of Jamf Self Service. This is a self-help destination that gives SAP employees instant access to resources, content and trusted apps. This is possible through a single click on their Mac or iOS device without IT help.
Optimizing all management tasks
By choosing to manage devices by ecosystem rather than device type or unified tool, organizations such as SAP optimize all management tasks without compromising their functional benefits:
- Keep pace with upgrade cycles: Apple, like other technology providers, have regular upgrade cycles for their operating systems. Therefore, it is critical from both a security and functionality standpoint to ensure users can upgrade to the latest releases on day-zero.
- Streamlined workflow for provisioning: With Apple Business Manager, organizations have a single portal to enable zero-touch deployment and volume app distribution for all types of Apple devices. With one best-of-breed Apple MDM solution, linked to Apple Business Manager, the entire provisioning process is streamlined.
- Consistent user experience: Segmenting Apple devices in separate management solutions forces end users to interact with different apps for Mac and iOS. Ulitmately, this creates confusion for where to go for what device. Streamlining ecosystem management with one solution gives users a common app for all Apple platforms. Users gain a consistent experience with Jamf Self Service that has one name and look across both macOS and iOS.
“The uniqueness of each computing device is coupled with distinct methods to provision software and hardware by ecosystem. This means there is no effective one-size-fits-all approach to device management,” said Dean Hager, CEO of Jamf.
Hager concludes, “Expecting a single tool to support the differentiating characteristics of every platform is unrealistic. This is especially true considering the rate of change and frequent upgrade cycles. Jamf’s focused mission to help organizations succeed with Apple empowers IT departments. Consequently, they serve their users best and empower them with a consumer experience.”