Key Emerging Technologies Expanding Immersive Experiences

The Hype Cycle for Emerging Technologies is unique among Gartner Hype Cycles because it identifies key insights from more than 2,000 technologies and applied frameworks that Gartner profiles each year into a succinct set of “must-know” emerging technologies and trends. These technologies and trends have potential to deliver a high degree of competitive advantage over the next two to ten years.

There are three central themes of emerging technology trends:

• Evolving and expanding immersive experiences. The future of digital experience is immersive. A collection of emerging technologies supports such experiences through dynamic virtual representations, environments and ecosystems of customers and people, as well as new modes of user engagement. With these technologies, individuals can control their own identities and data and experience virtual ecosystems that can be integrated with digital currencies. The technologies to watch that deliver evolving and expanding immersive experiences are metaverse, non-fungible tokens (NFTs), super apps and Web3, decentralized identity, digital humans, digital twin of the customer, and internal talent marketplaces.
• Accelerated AI automation. AI adoption is expanding as an integral part of products, services and solutions. This is accelerating the creation of specialized AI models that can be applied to automate model development, training, and deployment. AI automation refocuses the role of humans in AI development, resulting in more accurate predictions and decisions and faster time to expected benefits. The technologies that are supporting accelerated AI automation are autonomic systems, causal AI, foundation models, generative design AI, and machine learning code generation.
• Optimized technologist delivery. Successful digital businesses are built, not bought. A set of emerging technologies focuses on the product, service, and solution builder communities, such as fusion teams, and the platforms they use. These technologies provide feedback and insight that optimize and accelerate product, service, and solution delivery and increase sustainability of business operations. The critical technologies that are optimizing technologist delivery are augmented FinOps, cloud data ecosystems, cloud sustainability, computational storage, cybersecurity mesh architecture, data observability, dynamic risk governance, industry cloud platforms, minimum viable architecture, observability driven development, and OpenTelemetry.