Global IT specialist Arvato Systems supports major companies through digital transformation. amor is the European market leader for medium priced genuine jewelry, and is active in more than 24 countries. Around 8 million pieces of jewelry are sold each year using multiple sales channels – retailers, department stores, jewelry shops and shopping centers. The vertically integrated commercial retailer has more than 9,000 products in its current range and this expands each year by around 800 new items.
Harmonizing the IT environment with the use of SAP core functionality for product line planning, purchasing, scheduling, manufacturing, sales, logistics, finance, subsidiary management and human resources has enabled amor to benefit from integrated, transparent business process management.
The huge variety of product ranges as well as the central and at the same time individual management of sales spaces were particular challenges.
Many elements had to be considered, including the integration of manufacturing and service processes; action planning for parallel planning and management of forward and reverse logistics as well as human resources. Relocation into a modern logistics center followed swiftly on from the full SAP implementation.
“By switching to SAP technologies, we have a scalable, future-proof digitalization platform available to us, which allows us to push forward with our core strategy of global expansion” comments Marcus Hoffmann, Managing Director amor.
“With our Arvato Systems partners at our side, we have a team of experienced IT specialists who understand the complexity and special requirements of our company.”
“The move to SAP technologies has meant that we have been able to standardize amor’s business processes, while at the same time taking into account and working with the company’s own business model”, says Frank Brinkmann, Vice President, Arvato Systems and responsible for project implementation.
“A strong spirit of trust between amor and Arvato Systems was an important element in the success of this project”.