With this agreement, the companies will utilize the capabilities of Microsoft Azure, Dynamics 365 and Microsoft 365. These solutions will help The Coca-Cola Company gain new insights from data across the enterprise, enabling a 360-degree view of the business, and providing enhanced customer and employee experiences.
Building on the goal of empowering employees with a networked way to access information and support, the company has expanded beyond a chat interface and designed a compelling and comprehensive app-based experience available on employee mobile devices.
Coca-Cola Company leveraging collaboration tools
The Coca-Cola Company is also deploying Dynamics 365 Customer Service, the Power Platform and Microsoft Teams to all its employees, updating productivity with the enhanced security that runs across Azure and Microsoft 365 cloud services.
The Coca-Cola Company is also rolling out Microsoft 365 and Microsoft Teams worldwide, equipping employees with a single hub to connect and collaborate across chat, calling, meetings and documents.
As a result of the COVID-19 pandemic, The Coca-Cola Company is leveraging Microsoft’s collaboration technologies to support the increased demand of a largely remote workforce. These technologies are enabling The Coca-Cola Company to host many internal meetings on a global, regional and local scale, and with the global shelter-in-place mandates, on April 21, 2020, the company held a virtual quarterly earnings townhall meeting for employees using Microsoft 365 Live Events, which enables “broadcast-style” video presentations for large-scale audiences, both live and on demand.