The POS technology will make it easier for fans to order the park’s food and beverage options at concession stands or from their mobile devices, giving them more time to enjoy the game. Behind the scenes, built-in restaurant business analytics and real-time data access will help Oracle Park improve inventory management to best serve guests while reducing food waste.
Running on Oracle Cloud Infrastructure, Simphony will provide the venue with the fast insights it needs to make informed decisions based on what is happening across inventory, pricing, and promotions. For example, if a popular promotion leads to an out-of-stock item, it will automatically be reflected on the park’s digital menu boards and mobile devices. Conversely, ballpark staff can also see if there is a surplus of a certain food and decide to run a new promotion to accelerate sales.
Additionally, the Giants migrated their disaster recovery solution for important files and data, including their essential video environment, from AWS to OCI. The Giants’ 200 terabytes of video is a critical piece of the team’s winning formula and is used to measure player performance, to enhance training programs, and to evaluate players for scouting purposes. The Giants also use the video for in-park entertainment to ensure fans have the best possible experience at Oracle Park.