SAP announced that Kobelco Systems, an IT services provider based in Japan, has implemented SAP Fieldglass solutions to help transform the management of its external workforce.
Kobelco Systems responds to its customers’ diverse needs by providing integrated, comprehensive solutions that are optimized for each client from planning down to operation. While the number of customer requests for IT system projects has increased rapidly, Kobelco Systems has faced personnel shortages because of the rising severity of contract terms with the company’s supplier partners and the competition for top talent in the IT industry overall.
In light of these challenges, Kobelco Systems increasingly relies on the external workforce, including contingent workers like independent contractors and services providers like IT outsourcers. To help increase productivity and reduce risk, Kobelco Systems needed a solution that provided visibility into all external workers and enabled active management of this key workforce segment. The company implemented SAP Fieldglass solutions in late 2019 to satisfy these requirements.
What Fieldglass is doing for Kobelco Systems
By adopting SAP Fieldglass solutions and streamlining its external workforce management, Kobelco Systems plans to:
- Standardize processes for increased efficiency in sourcing, managing and paying external workers as well as stronger compliance to regulations;
- Have clear and credible insight into various data points, including occupational categories, departments, costs, project durations, contract terms and performance evaluations for better decision-making and workforce planning;
- Grow an external talent pool of IT project personnel who can be matched to future work assignments with greater efficiency based on skills, cost and quality of past projects.