Dunnhumby And Microsoft Strike Global Partnership To Transform Retail
E-Commerce Press Release

Dunnhumby And Microsoft Strike Global Partnership To Transform Retail

Microsoft and Dunnhumby announced a global strategic partnership, in a move that could transform the $5.9 trillion retail sector.

Under the partnership, Dunnhumby will move its customer insights products to Azure, Microsoft’s cloud platform, giving retailers and suppliers instant and secure access to Dunnhumby’s data science tools.

Because Azure can handle vast amounts of information securely and can cope with large spikes in demand, the partnership will enable more retailers and their suppliers to gain deep shopper and business insights, better understand their customers and improve collaboration.

“Retailers sit on vast amounts of data but often struggle to create meaningful insights for themselves or their suppliers,” said Clare Barclay, Chief Operating Officer at Microsoft UK. “Through this strategic partnership, retailers across the globe will benefit from the powerful intelligence that Dunnhumby delivers through its market-leading tools with the scale, security and speed-to-market that has become synonymous with the Azure platform.”

Dunnhumby and Azure empowering retailers

Dunnhumby works with transformative, iconic brands including Tesco, Meijer, Unilever and McDonald’s, using customer data science to help them deliver better shopping experiences for their customers. Retailers and suppliers are using machine learning and analytics to make better and quicker decisions that improve product promotions, assortment, development, and customer acquisition and retention.

Dunnhumby analyses more than 395 million shopper baskets and nine billion data records every week so thousands of brands and suppliers in the grocery and drug sectors can understand how each of their individual products is performing with different types of shoppers.

Combining Dunnhumby’s tools, such as Shop on Lab, with the Azure cloud platform will allow many more retailers and suppliers to share critical insights into their businesses. The processing power of Azure and the machine-learning data science of Dunnhumby can offer the right insights at the right time, so action can be taken quickly on business performance, new trends and innovation, brand switching and loyalty.

“This partnership will empower more retailers and brands across the globe to more effectively compete in this expansive yet turbulent industry,” said Guillaume Bacuvier, Chief Executive Officer at Dunnhumby. “By providing access to our science and technology via Azure, our goal is to fundamentally change the way data is used in retail and completely democratise customer data science across the retail industry.”


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