Arvato Supply Chain Solutions is pooling its digital competencies from all business units in a new unit called Arvato SCS Digital. The aim is to make existing expertise and resources more accessible and utilizable. This approach is in line with the company’s vision of being a customer-focused, internationally operating supply chain company with a strong focus on data and IT.
The combination of two factors plays a particularly important role in strengthening Arvato Supply Chain Solutions’ market position: firstly, the development of digital solutions for clients and end customers and, secondly, the internal implementation of digital products along the value chain.
The new unit will focus on digital solutions that profitably complement the traditional logistics value chain. This includes e-commerce online portals with easily available, customer-relevant information on shipped items, in-store apps to support omnichannel processes, and analytics tools. The second important factor, the implementation of digital solutions along the traditional supply chain, is expected to make internal processes faster and more efficient. This should reduce costs and effectively increase the company’s own value. Examples include decision-making tools that use artificial intelligence in warehouse operations or digital image recognition algorithms for more efficient returns inspection and inventory counting.