The opioid crisis is one of the most pervasive public health challenges that the US has ever faced. Over the last decade, 4,067 Nevadans have died from opioid overdose, with 357 in 2019 alone. And while overdose deaths from prescription opioid medications are declining, deaths from heroin and fentanyl are climbing rapidly. In order to rapidly distribute naloxone and responsibly manage and report on federally appropriated funds and taxpayer dollars used to purchase it, Nevada DHHS deployed the Naloxone Virtual Dispensary with Salesforce. The app provides visibility and data on naloxone usage and patterns across Nevada, freeing up time for DHHS staff to focus on other business-critical activities, such as training.
The Naloxone Virtual Dispensary allows DHHS to redistribute naloxone to other community-based organizations based on supply and demand, creating a flexible statewide inventory management system. The app also enables DHHS to track and analyze data regarding overdose reversals through voluntary information provided by individuals seeking doses of naloxone. This anonymous, aggregated data provides critical context to program administrators looking to understand what is occurring across communities and how naloxone is being used.
“At Salesforce, we believe that doing well and doing good go hand in hand. We are humbled and honored that our platform is playing a pivotal role in helping the State of Nevada navigate this unprecedented healthcare crisis,” said Rob Stein, Salesforce. “DHHS is setting an example for how other agencies can take real, meaningful steps toward improving the health and well-being of their communities.”