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Gartner research shows how customer service and support can improve self-service containment and reduce high-effort customer experiences.
Author - E-3 Magazine
Articles published through E-3 Magazine International. This includes press releases by our partners as well as articles and reports from the E-3 team of journalists.
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IT budgets are increasing at 39 percent of companies in the German-speaking SAP User Group (DSAG) in Germany, Austria, and Switzerland in 2021, despite the...
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Arvato Supply Chain Solutions is pooling its digital competencies. Existing expertise and resources are to be made more accessible and utilizable in the new...
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Workday announced availability of Workday Accounting Center and machine learning (ML)-driven predictive forecasts for Workday Adaptive Planning, as well as...
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Research from the UK and Ireland SAP User Group (UKISUG) has revealed that nearly two-thirds (63 percent) of organizations are concerned about a shortage of...
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In a pan-European survey, management and technology consultancy Bearingpoint assesses the experiences of public servants working in front-line and citizen...
EDITOR-IN-CHIEF Blog
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OPEN SOURCE Blog
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LICENSE AND PRICE Blog
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NETWEAVER AND SOLMAN Blog
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SOH AND S/4 Blog
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