![Accenture NewsPage 9 SAP Asia Pacific Africa [shutterstock: 1112579363, Anton Balazh]](https://e3zine.com/wp-content/uploads/2019/12/shutterstock_1112579363web-300x200.jpg)
![software-defined storage sds [shutterstock: 551106043, Oleksiy Mark]](https://e3zine.com/wp-content/uploads/2020/01/shutterstock_551106043web-300x200.jpg)
![KPMG Microsoft digital partnership [shutterstock: 1107822422, gerasimov_foto_174]](https://e3zine.com/wp-content/uploads/2019/12/kpmg_microsoft_shutterstock_1107822422web-300x200.jpg)
![IBM Cloud Identity management AI security financial risk detection [shutterstock: 1098423464, Rawpixel.com]](https://e3zine.com/wp-content/uploads/2019/12/shutterstock_1098423464web-300x200.jpg)
![virtual contact centre call centre [shutterstock: 745657069, BonnieBC]](https://e3zine.com/wp-content/uploads/2020/01/shutterstock_745657069web-300x200.jpg)
![gamification call centre call centres [shutterstock: 601423187, chuckchee]](https://e3zine.com/wp-content/uploads/2020/01/shutterstock_601423187web-300x200.jpg)
![IoT Internet of Things intelligent enterprise [shutterstock: 1104780935, PopTika]](https://e3zine.com/wp-content/uploads/2019/11/shutterstock_1104780935web-300x200.jpg)
![Suse Linux SAP S/4 Hana [shutterstock: 644508664, Gearstd]](https://e3zine.com/wp-content/uploads/2019/11/shutterstock_644508664web-300x200.jpg)
![blockchain transform automative technology transformation [shutterstock: 1076701613, Chan2545]](https://e3zine.com/wp-content/uploads/2019/12/blockchain_shutterstock_1076701613web-300x200.jpg)
![Winshuttle Automation Anywhere [shutterstock: 1262757301, Wright Studio]](https://e3zine.com/wp-content/uploads/2019/12/shutterstock_1262757301web-300x200.jpg)
![tricentis testproject selenium appium automation cloud [shutterstock: 1466404400, metamorworks]](https://e3zine.com/wp-content/uploads/2019/10/shutterstock_1466404400web-300x200.jpg)
![on prem Christian Klein SAP S/4 Hana cloud [shutterstock: 523968604, Oleksiy Mark]](https://e3zine.com/wp-content/uploads/2019/10/shutterstock_523968604web-300x200.jpg)
![Qualtrics HCM HXM [shutterstock: 597498365, Billion Photos]](https://e3zine.com/wp-content/uploads/2019/11/shutterstock_597498365web-300x200.jpg)
![Red Hat US Department of Defence Squadron Flight training [shutterstock: 271619963, Bartosz Nitkiewicz]](https://e3zine.com/wp-content/uploads/2019/11/shutterstock_271619963web-300x200.jpg)
![Suse growth FY2019 [shutterstock: 1444714418, ChooChin]](https://e3zine.com/wp-content/uploads/2019/11/shutterstock_1444714418web-300x200.jpg)
![Celonis process mining free online course [shutterstock: 440078548, Ekaphon maneechot]](https://e3zine.com/wp-content/uploads/2019/11/shutterstock_440078548web-300x200.jpg)
![2025 deadline end of the road SoH Abap Java SAP [shutterstock: 1385556452, Andrea_h]](https://e3zine.com/wp-content/uploads/2019/11/shutterstock_1385556452web-300x200.jpg)
More and more companies are looking toward gamification as a means of recapturing the fun element and getting more out of their call centre agents.
Author - E-3 Magazine
Articles published through E-3 Magazine International. This includes press releases by our partners as well as articles and reports from the E-3 team of journalists.
![contact centres call centres call centre top tech trends [shutterstock: 1233977659, REDPIXEL.PL]](https://e3zine.com/wp-content/uploads/2020/01/shutterstock_1233977659web-300x200.jpg)
The call centre industry is rapidly changing thanks to technological innovations, changes in employee working habits and expanding customer expectations (such...
![Gartner EMEA digitalization [shutterstock: 351140789, Who is Danny]](https://e3zine.com/wp-content/uploads/2019/11/shutterstock_351140789web-300x200.jpg)
Even as digitalization is becoming pervasive among EMEA organizations, these organizations remain vulnerable to “turns,” forces that create uncertainty and...
![ATT 5G Microsoft cloud edge [shutterstock: 1255863439, metamorworks]](https://e3zine.com/wp-content/uploads/2019/12/shutterstock_1255863439web-300x200.jpg)
Microsoft and AT&T are ramping up innovation in their strategic alliance. One area of focus is aimed at enabling new 5G, cloud and edge computing solutions to...
![Greenlake HPE Hewlett Packard as a Service [shutterstock: 312372566, Billion Photos]](https://e3zine.com/wp-content/uploads/2019/12/shutterstock_312372566web-300x200.jpg)
Hewlett Packard Enterprise (HPE) announced the next milestone in its strategy to deliver its edge-to-cloud portfolio as-a-Service, with the launch of HPE...
![Dell EMC high performance computing AI [shutterstock: 650100349, Digital abstract Art]](https://e3zine.com/wp-content/uploads/2019/12/shutterstock_650100349web-300x200.jpg)
Dell Technologies introduces several new solutions, reference architectures and portfolio advancements all designed to simplify and accelerate customers’ high...
PREMIUM PARTNER NEWSFEED
EDITOR-IN-CHIEF Blog
![NPS DSAG communication SAP relationship management [shutterstock: 1253668135, chris melville]](https://e3zine.com/wp-content/uploads/2019/10/shutterstock_1253668135web-74x55.jpg)
![S/4 Hana [shutterstock: 460717630, Ollyy]](https://e3zine.com/wp-content/uploads/2019/07/shutterstock_460717630web-74x55.jpg)
OPEN SOURCE Blog
![Suse Linux SAP S/4 Hana [shutterstock: 644508664, Gearstd]](https://e3zine.com/wp-content/uploads/2019/11/shutterstock_644508664web-74x55.jpg)
![tricentis testproject selenium appium automation cloud [shutterstock: 1466404400, metamorworks]](https://e3zine.com/wp-content/uploads/2019/10/shutterstock_1466404400web-74x55.jpg)
![ATT 5G Microsoft cloud edge [shutterstock: 1255863439, metamorworks]](https://e3zine.com/wp-content/uploads/2019/12/shutterstock_1255863439web-74x55.jpg)
![Greenlake HPE Hewlett Packard as a Service [shutterstock: 312372566, Billion Photos]](https://e3zine.com/wp-content/uploads/2019/12/shutterstock_312372566web-74x55.jpg)
LICENSE AND PRICE Blog
![DSAG Andreas Oczko [shutterstock: 530884792, Number1411]](https://e3zine.com/wp-content/uploads/2019/09/shutterstock_530884792web-74x55.jpg)
![winshuttle pricing [shutterstock: 685129486, stoatphoto]](https://e3zine.com/wp-content/uploads/2019/05/shutterstock_685129486web-74x55.jpg)
![contract conversion S/4 Hana [shutterstock: 1368068255, fizkes]](https://e3zine.com/wp-content/uploads/2019/05/shutterstock_1368068255web-74x55.jpg)
NETWEAVER AND SOLMAN Blog
![SoH NetWeaver [shutterstock: 1461524675, Lightspring]](https://e3zine.com/wp-content/uploads/2019/10/shutterstock_1461524675web-74x55.jpg)
![SoH Netweaver [shutterstock: 1336932563, Gill Copeland]](https://e3zine.com/wp-content/uploads/2019/09/shutterstock_1336932563web-74x55.jpg)
![Focused Build [shutterstock: 1035365092, Pla2na]](https://e3zine.com/wp-content/uploads/2019/05/shutterstock_1035365092web-74x55.jpg)
SOH AND S/4 Blog
![data migration services JiVS information management [shutterstock: 1417635797, vectorpouch]](https://e3zine.com/wp-content/uploads/2019/11/shutterstock_1417635797web-74x55.jpg)
![S/4 Hana skills talent shortage business SAP [shutterstock: 1208386261, Pavel Chagochkin]](https://e3zine.com/wp-content/uploads/2019/12/shutterstock_1208386261web-74x55.jpg)
![S/4 Hana clean licenses SAP Cloud Platform [shutterstock: 1120745090, Freedomz]](https://e3zine.com/wp-content/uploads/2019/10/shutterstock_1120745090_web-74x55.jpg)
