Most of the world knows the Earth revolves around the sun. SAP, however, seems to believe the world revolves around it.
Category - Customer Relationship Management
![dixa customer service support lego [shutterstock: 1575952114, Prostock-studio]](https://e3zine.com/wp-content/uploads/2021/11/dixa-customer-service-support-lego-shutterstock_1575952114.jpg)
If there’s one thing that will prompt someone to choose you over your competitor, it’s the quality of your customer service.
![userwell minimum viable product MVP [shutterstock: 573010096, Rawpixel.com]](https://e3zine.com/wp-content/uploads/2021/11/userwell-minimum-viable-product-MVP-shutterstock_573010096.jpg)
This article will aim to explore the concept of a minimum viable product and its importance and benefits.
![digital transformation consumer experience [shutterstock: 309232550, rassco]](https://e3zine.com/wp-content/uploads/2021/06/digital-transformation-consumer-experience-shutterstock_309232550-e1623926090694.jpg)
Some big changes lie ahead in consumer experience, and it is largely due to digital transformation.
![Ai Marketing Revuze [shutterstock: 1040580409, metamorworks]](https://e3zine.com/wp-content/uploads/2020/10/ai-marketing-revuze-shutterstock_1040580409.jpg)
AI is essential to understanding customers’ behaviors today and can even replace more traditional methods like customer surveys and focus groups.
![Qualtrics experience management [shutterstock: 589601423, Photon photo]](https://e3zine.com/wp-content/uploads/2020/05/qualtrics-experience-management-shutterstock_589601423.jpg)
In 2018, SAP bought XM platform Qualtrics, enhancing its cloud portfolio and becoming a vocal proponent of experience management in the process. But what’s...
