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The majority of consumers is ready for a digital retail experience, a new customer study found. [shutterstock: 525896389, Montri Nipitvittaya]

The majority of consumers is ready for a digital retail experience, a new customer study found. [shutterstock: 525896389, Montri Nipitvittaya]

Retail: Brands Must Earn The Right To Remember Customer Data

In the course of a global consumer research, a new retail study asked 15,500 consumers about their views on privacy and personalization, supply chain visibility and also if they are ready for a digital retail experience, including facial recognition, Virtual Sales Assistants and drone delivery.

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Analysts advise business to treat RPA as a strategic innitiative. [shutterstock: 639841954, Zapp2Photo]

Analysts advise business to treat RPA as a strategic innitiative. [shutterstock: 639841954, Zapp2Photo]

Advanced Use of Automation to Double in Europe by 2020

Advanced business use of Robotic Process Automation (RPA) is expected to double in Europe by 2020, as companies seek to improve customer experience and streamline their finance operations, according to new research from Information Services Group, a global technology research and advisory firm.

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Technology is not the limiting factor when it comes to putting advances in the field of AI into practice. [shutterstock: 678583375, Peshkova]

Technology is not the limiting factor when it comes to putting advances in the field of AI into practice. [shutterstock: 678583375, Peshkova]

AI Colleagues Will Have To Wait

In classical production, robots and AI have been part of everyday life for many years. It is only a matter of time before robotics will also be able to settle in the world of white collars, which will have to welcome an electronic colleague next to them. AI-based technical solutions hold even greater potential than previously know.

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The research finds that more than 90 percent of companies plan to invest into technology that enables predictive maintenance. [shutterstock: 551791498, Zapp2Photo]

The research finds that more than 90 percent of companies plan to invest into technology that enables predictive maintenance. [shutterstock: 551791498, Zapp2Photo]

European Manufacturers Take Steps Towards Predictive Maintenance

A new PAC/CXP Group study finds that 93% of European manufacturers and transport operators believe that their maintenance processes for industrial equipment and vehicles are not very efficient.

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The deadline has come and passed with a lot of companies not managing to be ready for GDPR. [shutterstock: 223838977, Filipe Frazao]

The deadline has come and passed with a lot of companies not managing to be ready for GDPR. [shutterstock: 223838977, Filipe Frazao]

Most European Organisations Not Ready For GDPR

A new PAC/CXP Group study finds that only 19 per cent of European organisations are ready for the full roll-out of the General Data Protection Regulation (GDPR). The report “Moving beyond the GDPR” is based on briefings with more than 200 senior business and IT executives at medium-sized and large companies operating across manufacturing, services and the public sector in Europe.

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Gains in efficiency and cost reduction are the driving forces behind predictive maintenance in Europe. [shutterstock: 702095194, Zapp2Photo]

Gains in efficiency and cost reduction are the driving forces behind predictive maintenance in Europe. [shutterstock: 702095194, Zapp2Photo]

Predictive Maintenance Is Going Strong in Europe

A recent PAC/CXP study finds that 83% of European manufacturers and transport operators plan to increase their spending on predictive maintenance solutions in the next two years in order to redefine their maintenance processes and improve operational efficiency.

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