Hasso Plattner is the puppet master behind the curtain, deciding on the members of SAP’s executive board. Qualtrics failed to mitigate a negative Net Promoter Score – among other things.
Tag - customer loyalty
How nice the world of e-commerce would be if there was no competition, and customers would for once be satisfied. But alas, life is tough, and companies must...


















![SAP Net Promoter Score Qualtrics [shutterstock: 703581226, Leremy]](https://e3zine.com/wp-content/uploads/2020/04/SAP-Net-promoter-Score-Qualtrics-shutterstock_703581226.jpg)
