All is not well with SAP. While a renowned Swiss customer praises SAP’s CRM, Christian Klein is cutting CRM staff and selling Qualtrics. Will this be enough to get SAP through the next few years?
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SAP had big plans for CRM, but came under a lot of pressure from Salesforce, and the deliverance SAP hoped for with Qualtrics never came to be. Its’s SAP vs...
Instead of concentrating on its strengths, SAP desperately yearns to become a company for cloud solutions. Everyone knows this plan will fail, as SAP's...
SAP can’t hear the music, and all the seats are taken.
Cloud computing is a major trend, but with every new quarterly report, SAP betrays its difficulties in understanding and capitalizing on said trend—despite the...
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If there’s one thing that will prompt someone to choose you over your competitor, it’s the quality of your customer service.
