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Online shops are opening stationary shops of their own to benefit from offline possibilities too. [shutterstock: 1174607245, MONOPOLY919]

Online shops are opening stationary shops of their own to benefit from offline possibilities too. [shutterstock: 1174607245, MONOPOLY919]

E-Commerce: From Online To Offline

How nice the world of e-commerce would be if there was no competition, and customers would for once be satisfied. But alas, life is tough, and companies must increase their efforts to bind customers.

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Have you ever wondered what is going on inside someone else's head? Hard to imagine, isn't it? Well, at least Bill McDermott's thoughts are easy to guess. [shutterstock: 622200797, Lia Koltyrina]

Have you ever wondered what is going on inside someone else's head? Hard to imagine, isn't it? Well, at least Bill McDermott's thoughts are easy to guess. [shutterstock: 622200797, Lia Koltyrina]

The Inner Workings Of SAP‘s Image Preservation

SAP is experiencing some challenges: Hana anomalies are still a thing and the executive board has been reorganized. Still, Bill McDermott is trying to preserve his image as savior. Moreover, he has bought yet another company, even though the stock price is decreasing.

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C/4 Hana is supposed to dwarf all other CRM suites. However, it might be DOA. [shutterstock: 606835409, Domagoj Burilovic]

C/4 Hana is supposed to dwarf all other CRM suites. However, it might be DOA. [shutterstock: 606835409, Domagoj Burilovic]

Rest In Peace, C/4 Hana

The announced C/4 Hana might not only be unnecessary and expensive, but also DOA - dead on arrival. It is only a weak attempt at getting back at Salesforce and others.

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SAP is trying yet again to build a new CRM system. If it is not careful, however, C/4Hana might end up with neither head nor tail. [shutterstock: 648645733, studiostoks]

SAP is trying yet again to build a new CRM system. If it is not careful, however, C/4Hana might end up with neither head nor tail. [shutterstock: 648645733, studiostoks]

C/4Hana: Neither Head Nor Tail

Once again, SAP is trying to build the world’s best CRM system. Previous attempts are countless. This time, SAP chose a best-of-breed approach.

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It is time to embrace the cloud to make document processing and workflow management more efficient. [shutterstock: 692075623, Peshkova]

It is time to embrace the cloud to make document processing and workflow management more efficient. [shutterstock: 692075623, Peshkova]

The Cloud As The Future Of Document Processes

Business processes like document management and workflows have been performed manually for decades. However, digitalisation has changed everything. With automated electronic workflows increasingly replacing paper-based systems, the next step will be to move these digital workflows into the cloud.

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