RSC recently signed a partnership agreement with STA Consulting – the makers of ITSM Connector – to resell the incident management tool initially to current customers and, in the future, expand that to new prospects and markets.
Tamás Holics, Head of Development, STA Consulting, said the organization was delighted to have RSC as a partner and looked forward to working together to provide additional value to existing RSC customers and extend the market reach of the products. “RSC has vast experience selling SAP add-on products, a great customer base and a competent sales team,” he said.
Any tool that can help guarantee production uptime or accelerate delivery of application updates and enhancements is crucial for organizations to respond quickly to business demands without risking unscheduled downtime. ITSM Connector is an Abap add-on solution that simplifies incident management, enabling SAP IT teams to resolve issues quickly and easily and maintain production system uptime.