A day in the life of a Rimini Street Support Engineer [shutterstock: 500406493, Gustavo Frazao]

A day in the life of a Rimini Street Support Engineer [shutterstock: 500406493, Gustavo Frazao]

“I’m A Panic Manager And I Love it!“

What exactly is it that a support engineer does for a living? A day in the life of Rimini Street SAP support engineer Joe van der Merwe.

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Quality service despite a cut in costs. [shutterstock: 525632002, Sergey Dudyrev]

Quality service despite a cut in costs. [shutterstock: 525632002, Sergey Dudyrev]

Quality Service At Half The Cost

By switching to an independent software maintenance service, companies not only benefit financially – the support quality can also be increased, for example, in the context of compliance with tax and regulatory requirements. The examples of Univar and Atkins demonstrate the advantages that internationally successful companies can gain from this.

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Discovering new ways in service & support. [Shutterstock: 520807201: turgaygundogdu]

Discovering new ways in service & support. [Shutterstock: 520807201: turgaygundogdu]

Special: Rimini Street – A Different Approach To Support

Open standards and norms, transparent and virtual IT, and the open sour- ce phenomenon enable entirely new business, organisational and technical concepts. At the same time, agility and innovation are a must. No easy feat for the CIO and CFO. Particularly when it comes to saving money in support fees.

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Datavard brings behaviour analytics to SAP [Shutterstock:521305132, Elnur]

Datavard brings behaviour analytics to SAP [Shutterstock:521305132, Elnur]

User Behavior Analytics with Datavard HeatMap

Most web-applications utilize user behavior intelligence as a source to identify optimization potential. However, these types of analysis are often not available for business applications such as SAP. Datavard HeatMap enables SAP customers to track user behavior for data and objects in running systems. This insight supports continuous optimization of data governance, user behavior and user engagement, as well as system performance. The tool analyses BW as well as ERP systems.

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SAP technology partner continues its strategic realignment [shutterstock: 518414950, Marta Design]

SAP technology partner continues its strategic realignment [shutterstock: 518414950, Marta Design]

Realtech Expands Its U.S. Presence

As part of its realignment plan, Realtech is looking to expand its U.S. presence. Realtech aims to build on its many years of technology partnership with SAP to increase its share of the U.S. market. In order to further optimize its target markets the company also sold its Portuguese subsidiary.

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Datavard is moving up in the field of data archiving and application retirement. [shutterstock:363635003, cybrain]

Datavard is moving up in the field of data archiving and application retirement. [shutterstock:363635003, cybrain]

Datavard Recognized In The 2016 Gartner Magic Quadrant

Software and consulting firm Datavard has been listed in Gartner’s June 2016 “Magic Quadrant for Structured Data Archiving and Application Retirement” for the second time in a row. In comparison to the previous year, Datavard innovated and further improved its data data management suite OutBoard, which it believes lead to being positioned the furthest in the Niche Players quadrant. OutBoard to improve through further development and Hadoop-based applications.

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