By 2021, the focus in AI technology will have shifted away from enhancing customer experience. [shutterstock: 529299211, whiteMocca]

By 2021, the focus in AI technology will have shifted away from enhancing customer experience. [shutterstock: 529299211, whiteMocca]

Global AI Business Value to Reach $1.2 Trillion in 2018

Global business value derived from artificial intelligence is projected to total $1.2 trillion in 2018, an increase of 70 per cent from 2017, according to Gartner. AI-derived business value is forecast to reach $3.9 trillion in 2022.

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GDPR brings legacy systems to the attention of data protection officers - technically as well as financially. [shutterstock: 413733049, Santi S]

GDPR brings legacy systems to the attention of data protection officers - technically as well as financially. [shutterstock: 413733049, Santi S]

Data Protection: You Save It, You Delete It

The timer has finally run out. Today on May 25th, the transitional period for the EU’s General Data Protection Regulation (GDPR) has ended. However, the technical and organizational measures necessary to fully comply with the requirements of the regulation still appear to be slow to find their way onto the priority list of IT managers.

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Traditional sourcing declined sharply, particulalry in the UK and DACH region. [shutterstock: 445192957, MaxxiGo]

Traditional sourcing declined sharply, particulalry in the UK and DACH region. [shutterstock: 445192957, MaxxiGo]

Traditional Sourcing in EMEA Slumps as GDPR Approaches

The EMEA ISG Index for Q1 2018 released by Information Services Group (ISG), a global technology research and advisory firm, found the sourcing market in Europe, Middle East and Africa slumped in the first quarter of 2018 as European enterprises focused attention and discretionary spending on preparations for GDPR, set to take effect May 25

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Gains in efficiency and cost reduction are the driving forces behind predictive maintenance in Europe. [shutterstock: 702095194, Zapp2Photo]

Gains in efficiency and cost reduction are the driving forces behind predictive maintenance in Europe. [shutterstock: 702095194, Zapp2Photo]

Predictive Maintenance Is Going Strong in Europe

A recent PAC/CXP study finds that 83% of European manufacturers and transport operators plan to increase their spending on predictive maintenance solutions in the next two years in order to redefine their maintenance processes and improve operational efficiency.

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Spending in enterprise software is particularly picking up the pace. [shutterstock: 421360228, Zakhar Goncharov]

Spending in enterprise software is particularly picking up the pace. [shutterstock: 421360228, Zakhar Goncharov]

Global IT Spending to Grow 6.2 Per Cent in 2018

Worldwide IT spending is projected to total $3.7 trillion in 2018, an increase of 6.2 per cent from 2017, according to the latest forecast by Gartner. Growth for enterprise solutions and IT services remains strong on the back of the evolution of digital business and much needed modernisations.

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