All is not well with SAP. While a renowned Swiss customer praises SAP’s CRM, Christian Klein is cutting CRM staff and selling Qualtrics. Will this be enough to get SAP through the next few years?
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An existential question: Rise or Fall with SAP? The brave new SAP world is only accessible to those who have upgraded to the newest release version - which is...
The experience of employees and applicants - and with it experience management - is becoming a focal point for many companies and service providers.
SAP can acquire all the companies it wants, but CRM (or even e-commerce) will never become its forte.
While it’s nice of SAP CEO Christian Klein and his management team to assure customers that they are listening to their sorrows and wishes, all of this...
SAP executive board member Thomas Saueressig sees Fiori as integration tool for end-to-end processes. While it might work visually, Fiori is nothing more than...