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Analysts advise business to treat RPA as a strategic innitiative. [shutterstock: 639841954, Zapp2Photo]

Analysts advise business to treat RPA as a strategic innitiative. [shutterstock: 639841954, Zapp2Photo]

Advanced Use of Automation to Double in Europe by 2020

Advanced business use of Robotic Process Automation (RPA) is expected to double in Europe by 2020, as companies seek to improve customer experience and streamline their finance operations, according to new research from Information Services Group, a global technology research and advisory firm.

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Aside from exploring the latest trends, the Dallas event will host an award series as well as the first Women in Digital Forum. [shutterstock: 403970920, PowerUp]

Aside from exploring the latest trends, the Dallas event will host an award series as well as the first Women in Digital Forum. [shutterstock: 403970920, PowerUp]

ISG To Host 2018 Digital Business Summit Series In Berlin And Dallas

Information Services Group, a global technology research and advisory firm, is hosting its eighth annual Digital Business Summit series with events in the United States and Europe this June.

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Understanding the industry-specific challenges of the customers is one of the key requirements in the ISG study. [shutterstock: 461317327, Jirsak]

Understanding the industry-specific challenges of the customers is one of the key requirements in the ISG study. [shutterstock: 461317327, Jirsak]

ISG Study Names Arvato Systems As Digital Transformation Leader

Arvato Systems was named Leader in the Intelligent Operations – Midmarket segment by ISG, one of the leading market research and consulting companies in the information technology sector, in its recently published Digital Transformation Services & Solutions 2018 study.

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Fourth-quarter combined ACV rises 27 percent sequentially to €3 billion, though flat compared with prior year. [shutterstock: 520731340, phongphan]

Fourth-quarter combined ACV rises 27 percent sequentially to €3 billion, though flat compared with prior year. [shutterstock: 520731340, phongphan]

EMEA Sourcing Market Fueled As-a-Service Technology

The EMEA sourcing market rebounded in the final quarter of 2017, with double-digit growth in both traditional and as-a-service contracting values over the previous quarter, according to the findings of the 4Q17 EMEA ISG Index released by global technology research and advisory firm Information Services Group.

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Despite as-a-service sourcing on a record high, the overall decline in traditional sourcing lead to a weak third quarter in the region. [shutterstock: 545178208, Phongphan]

Despite as-a-service sourcing on a record high, the overall decline in traditional sourcing lead to a weak third quarter in the region. [shutterstock: 545178208, Phongphan]

EMEA As-a-Service Sourcing at Record High

The value of as-a-service sourcing contracts reached an all-time high in the Europe, Middle East and Africa (EMEA) region, but a drop in traditional sourcing resulted in a weak quarter overall, according to the findings of the 3Q17 EMEA ISG Index released by Information Services Group.

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EMEA combined ACV rises 13% in both second quarter and first half. [shutterstock: 520731340, Phongphan]

EMEA combined ACV rises 13% in both second quarter and first half. [shutterstock: 520731340, Phongphan]

ISG Index: Robust Activity Drives EMEA Sourcing Growth

A rise in the number of traditional sourcing contracts fueled overall market growth in the EMEA region in the second quarter, according to the findings of the 2Q17 EMEA ISG Index released by Information Services Group. Traditional sourcing dominates the region, with 340 contracts signed in first half.

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