What if there was a way for companies to keep contact centre agents local, whilst keeping costs down and staff turnover to a minimum? Well, there might just be a way - the virtual contact centre.
Tag - hardware
I stopped soldering IC sockets to circuit boards many years ago, but the topic of hardware still fascinates me - and yet, out of respect for Intel, I would...
A study conducted by Arvato shows how users rate SAP’s enterprise software and what requirements they have. The primary motivators for migrating to S/4 and...
At Sapphire Now 2018, SAP announced the availability of the SAP Cloud Platform for the major cloud infrastructure providers. In this E-3 exclusive interview...