SAP has lost the trust and goodwill of its own community. If the new co-CEOs Jennifer Morgan and Christian Klein will be able to turn it around remains to be...
Tag - c/4
Service teams haven’t got it easy: most customers only talk to them when they have an urgent problem. But service staff also takes care of answering questions...
Big data, artificial intelligence, facial recognition technology and eye tracking have the power to completely transform retail as we know it. We are currently...
One of the most important topics at SAP right now is the integration of business processes. In this interview, SAP COO Christian Klein shares his perspective...
SAP is struggling with the integration of its applications - even though fully integrated systems were once its core competency.
Customers have demanded it time and time again. Former CTO Bernd Leukert tried it and failed. The integration of SAP’s cloud acquisitions like Qualtrics with...