Posts

GDPR shifts the balance of power between businesses and their customers. A new approach to CRM is required. [shutterstock: 182192591, Stepan Kapl]

GDPR shifts the balance of power between businesses and their customers. A new approach to CRM is required. [shutterstock: 182192591, Stepan Kapl]

A Transfer Of Power In CRM For SAP Users?

GDPR creates a new balance between business and consumers. Only those who manage to build irresistible customer experiences will continue to thrive. GDPR will come into effect on May 25th. Uncertainty is spreading and crisis scenarios about heavy penalties are the talk of the town.

[Read more]

In some cases, AI is already better than humans. In a lot of other cases, there is still a lot to learn. [shutterstock: 568431658, whiteMocca]

In some cases, AI is already better than humans. In a lot of other cases, there is still a lot to learn. [shutterstock: 568431658, whiteMocca]

The High Art Of Artificial Intelligence

Are we experiencing an unprecedented technological advance through artificial intelligence (AI)? There is a lot out there that suggests this! Still, it will take a long time for machines to truly become equal or superior to humans. Until scientists have developed super-intelligence (strong AI), we humans will continue to co-exist and work well with weak AI.

[Read more]