isg cognigy conversational ai [shutterstock: 1576352020, TippaPatt]
[shutterstock: 1576352020, TippaPatt]
Artificial Intelligence Press Release

ISG Partners With Cognigy

ISG Automation will offer Cognigy’s low-code conversational AI platform to help enterprises lower costs and improve user experience.

ISG Automation, the pure-play intelligent automation business of Information Services Group (ISG), has expanded its partner ecosystem by forming a partnership with Cognigy, a provider of conversational AI software for the enterprise. Under the new partnership, ISG Automation will offer its clients the capabilities of the Cognigy.AI platform to automate customer and employee communications, while Cognigy clients will benefit from the strategy, design, and implementation services offered by ISG Automation.

Conversational AI is a set of technologies that automates communications using text- or speech-based virtual assistants to create personalized customer and employee experiences at scale. Founded in 2016, Cognigy is based in Germany, with offices in the U.S., the U.K., Australia, Japan, and South Korea. The company’s core solution is Cognigy.AI, a low-code conversational AI platform, available on premises or in the cloud, that allows enterprise users to automate customer and employee engagement through natural language processing, via any channel and in any language.

The Cognigy.AI platform gives end users the power to develop, deploy, and maintain conversational AI automations across a variety of channels, including messaging apps, speech-based virtual assistants, and chatbots. These automations support a range of enterprise functions, from customer service and IT help desk to operations, sales and marketing, and human resources.

ad_banner

About the author

E-3 Magazine

Articles published through E-3 Magazine International. This includes press releases by our partners as well as articles and reports from the E-3 team of journalists.

Add Comment

Click here to post a comment

Social Media

ad_banner
Sign up for e3zine´s biweekly newsbites

Please do not use administrative mail adresses like "[email protected]", "[email protected]" or similar as these may get blocked for security reasons.

We use rapidmail for dispatching our newsletter. By signing up, you agree that the data you have entered will be transmitted to rapidmail. Please take note of their terms and conditions and privacy policy. terms and conditions .


After submitting your contact details you will receive an email containing our media kit.

Please select an optionMr.Mrs.
Our Authors