For many years, SAP was an honest partner and friend of the established customers. The familiar global SAP community emerged. Perhaps it was all too beautiful to be true. Now SAP has a new strategy: marginalisation, undivided rule and profit maximisation.
Most existing customers are still reeling from the shock of the SAP maintenance fee increase. The five percentage point increase from 17 per cent to 22 per cent meant a price hike of nearly 30 per cent!
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