Today’s workforce of employees, contractors, partners, and suppliers needs access to internal websites and web applications. However, they often lack convenient means to connect when working outside the corporate firewall. With existing solutions, enabling access means IT administrators must invest in and deploy two things. First, Virtual Private Networks (VPNs) to ensure secure connectivity. Second, mobile device management (MDM) software to configure devices and control user access.
For end users, these VPN and device management applications often require access fobs and tokens, one-time passwords, and custom web browsers – all of which can be cumbersome and significantly slow the process of connecting to vital corporate resources. As a result, simple tasks like looking up a colleague on the Intranet or checking the status of an open customer ticket are often impossible until an employee can return to the office, hindering the productivity of today’s global workforce.
IT administrators face the even more daunting challenge of setting up, operating, and maintaining VPNs and device management software deployments, which often requires the purchase of licenses for workers regardless of whether they are in use or not.
Even when these solutions work as they should, information is still on the devices’ memories, leaving companies at risk of loss or theft of corporate data. And, because devices connect to the corporate network directly, enterprise resources are at risk of device-based malware.
That’s why Amazon Web Services, an Amazon company, announced the availability of Amazon WorkLink. It is a service that enables companies to provide their workforce with secure one-click access to internal websites and web applications from their mobile devices without connecting to VPNs or using custom browsers.
End users simply download the Amazon WorkLink app. This enables access to internal content through existing browsers on their mobile devices. IT administrators determine which internal content to make available. Then, Amazon WorkLink securely renders it behind the scenes using the compute and networking infrastructure of AWS. Consequently, it delivers a non-cached, fully functional, graphical representation of the web content to the user requesting it.
Amazon WorkLink removes the need to build and maintain complicated infrastructure and software deployments to secure access to internal content on authorized mobile devices outside of the firewall. Amazon WorkLink also reduces the risk of information loss or theft because content is never stored or cached on devices.
Secure access on mobile devices
Amazon WorkLink aims to provide convenient access to critical content for workers. It also aims to make it easier for IT administrators to deliver secure access to mobile devices. All while providing greater security by ensuring that the corporate web content is never stored or cached on the device.
At the core of Amazon WorkLink is a secure web browser hosted in the cloud. It transforms web content into a fully interactive simple vector graphics (SVG) graphical representation.
“When talking with customers, all of them expressed frustration that their workers don’t have an easy and secure way to access internal content, which means that their employees either waste time or don’t bother trying to access content that would make them more productive,” said Peter Hill, Vice President of Productivity Applications at AWS. “With Amazon WorkLink, we’re enabling greater workplace productivity. Also for those outside the corporate firewall! Furthermore, IT administrators and security teams are happy with it and employees are willing to use it.”
Amazon WorkLink is available immediately in North America and Europe, and will expand to additional regions in the coming year.